7 July 2026
Holland Price & Associates is currently investigating a cyber incident involving unauthorised access to our Microsoft 365 business account by an unknown third party. This has resulted in us losing access to these accounts.
As soon as we became aware of this incident, we enacted our incident response plan, contacted Microsoft who locked out any and all users and we began work to ensure the security of our systems to determine what happened.
We wish to assure you that we have been working closely with Microsoft to attempt to recover access to our Microsoft 365 accounts, however access has been deemed unrecoverable and we believe Microsoft have since deleted the accounts.
As a result, we have now set up new business and email accounts. You can obtain our new email by contacting Scott Price on 044 738 4179 or sending us a message from our Contact page on this website. We will be using this new email address moving forward. Please do not open or respond to any emails from our old email address price@hpaccountants.com.au going forward.
We have engaged experts from across the cyber security industry to assist with our response to the incident and we are currently re-building our internal systems from the ground up to ensure that there is no risk of reoccurrence.
We are also liaising with the Australian Taxation Office (ATO) as well as relevant authorities in response to this incident alongside various experts across the cyber security industry.
We would also like to assure you that we have not detected any misuse or disclosure of any of our data.
We thank our clients for their understanding and patience as we work through this process. We will provide further updates as our investigation progresses. Any questions should be directed to Scott Price.
Holland Price & Associates Pty Ltd
Frequently asked Questions
What was the initial date of the incident?
We first became aware of the disruption in mid-June.
Why has it taken so long for you to tell me?
Investigating a cyber incident involves a thorough and meticulous process to ensure all aspects of the incident are understood and addressed.
We aimed to provide accurate and comprehensive information to our customers and staff by confirming if we could or could not regain access to the Microsoft 365 accounts.
We were conscious that premature updates could lead to misinformation or confusion. As such, we wanted to ensure that we had all the necessary details before communicating with our staff and customers about the impacted data.
Should I block emails from Holland Price & Associates?
Please only block emails from price@hpaccountants.com.au. At this stage we have no reason to believe you need to restrict communications with Holland Price & Associates’ new email account.
However, on a precautionary basis, we recommend that you remain vigilant against potential phishing emails and other scam communications.
Has data been compromised/accessed?
We are investigating the nature and extent of this incident.
If our investigation indicates that any data has been impacted, we will take steps to assess the impact and keep our customers informed and supported, in line with our obligations.
Have any regulatory bodies been notified of the incident?
Holland Price & Associates is currently assessing the nature of the incident. As our investigation progresses, we will notify regulatory bodies in line with our obligations.
We are also liaising with the Australian Taxation Office (ATO) as well as relevant authorities in response to this incident alongside various experts across the cyber security industry.
Who is behind the incident? / Is this a ransomware event / Have you engaged with the threat actor or paid a ransom? / Have you been hacked?
We can confirm that this is not a ransomware event and our investigation is ongoing.
We are also liaising with the Australian Taxation Office (ATO) as well as relevant authorities in response to this incident alongside various experts across the cyber security industry.